Data Collection, Use and Legal Basis
We collect personal details during registration — name, email, phone number, date of birth — to verify identity and comply with anti-fraud requirements. Payment data such as your Touch 'n Go, GrabPay, Boost or FPX transaction records help us confirm deposits and process withdrawals. Session cookies
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track your login state and device fingerprint to prevent unauthorised access. We retain transaction logs for accounting and dispute resolution. Marketing emails are sent only when you opt in; you can unsubscribe anytime through your account settings. We do not sell personal data to third parties.
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Data is stored on secure servers with encryption at rest and in transit. Where local law permits, we share data with payment processors and regulators when required by legal obligation. If you have questions or want to exercise your rights — access, correction, deletion, portability —
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contact our support team using the channels in the next section. We aim to respond within seven business days.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.